Thanks for shopping at urbanaira.com. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. For additional information in this section, create your own Return & Refund Policy .
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
It is not encouraged by us to exchange any product because we ship from outside the Country but contact us first to see how we can work around it to satisfy you
lease allow up to 15-35 working days for your order to arrive. We Source products from all reliable Suppliers to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order and sometimes it's worth it!. Dismiss