We use our own shipment method. We have various shipping method, but we use the option that best fit the order. We will also provide you with the tracking number and link according.

It takes 7-10 working days to get your order.

Please be patient with us. We will definitely ship your order and if there is any issue with your order we will get in touch with you through your provided email. Kindly be on the look-out for any update

Once your order is shipped we will send you another email along with the link to track your order.
Or, you can track the status of your order from your “order history” section on your account page on the website.

You can place an order online or any of our selling platforms. Besides our website store, We sell on Platform like Amazon, Walmart, Facebook, Instagram and Google. Find us on this platforms and checkout and your wristwatch will be delivered to your doorstep.

You can reach out to us at anytime. The best way to reach us is by email. An agent will be willing to read and reply your message accordingly.

Please wait for 12-24 hours for your email to be read, and reply back to you.

You don’t need an account to place an order. you can order as a guest but there are benefit to order with an account.

If there is any issue with your order, it will be easy to locate your information and reach you fast with an account.

Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email along with the link to track your order.
Or, you can track the status of your order from your “order history” section on your account page on the website.

We can only change orders that have not been processed for shipping yet.

To make changes to your order, please reach out to support by submitting your request via “contact us” form

You can purchase on our website using a debit, or credit card, from Mastercard, Valve among others
Additionally, we support PayPal, Amazon Pay, Apple Pay, Google Pay, and other wallets.
You can choose these payment methods at checkout.
Yes, we do accept returns subject to fulfilment of the following conditions:

– The item must have been sold on our online store
– The item shouldn’t have been used in any way
– The item should have its original packaging with all the tags etc.
– The return or exchange request is made within 7 days of delivery.
To request for a return, please reach out to support by submitting your request via “contact us” form. A member of our support staff shall respond as soon as possible.

We do accept exchanges and they follow the same conditions as returns.

– The item must have been sold on our online store
– The item shouldn’t have been used in any way
– The item should have in its original packaging with all the tags etc.
– The return or exchange request is made within 30 days of delivery

To request an exchange, please submit your request via “contact us” form. A member of our support staff shall respond as soon as possible.

We don’t do same-day shipping yet. We’ll update this page once we start doing same-day delivery.

We currently ship to the United-States, and Canada.
For shipping outside of these countries, please reach out to our customer support through contact us form for options.

Delivery times may vary depending on the delivery location as well as the type of product you order.

Normally, once you’ve placed your order, it usually takes 24 hours to process and mark it ready-for-delivery.

If you wish to cancel your order, you have 6 hours latest to cancel. You can send an email or call customer support before we ship it out.
After shipping it can’t be cancelled.
Once you have placed your order you will not be able to make modifications on the website.

Please contact our customer support team through ‘contact us’ form for any modification of the order.

Once your order has been shipped, you will receive an email or a text notification with details of the order. You can track the shipment by clicking on the link provided in the email.

If your order has not been shipped yet, then we can deliver to a different address as per your request.
Kindly, email us within 24 hours after your order. To know further, you can contact us through ‘contact us‘ form.

We provide only Exchange of items as per our exchange Policy. When you contact us for a return, we will email you back with our options. Before placing the order we suggest that you read our shipping and returns/exchange policy.

We are prioritizing our fulfillment and operations to deliver products that our customers would need as they continue to stay at home. We will notify you when we can schedule the return options. We appreciate your patience in this regard

Yes, for more details please read our returns & exchange policy. Or Feel free to contact our support agents through email or contact us form for more details.

We have created a referral program to thank our customers for referring their friends and family.

For more information, please refer to our referral program terms & conditions.

Our customer service team is available throughout the week, all seven days from 8 am to 6 pm. You can reach us at email.